We are making some changes to our video conferencing tool, Zoom, in order to provide an even higher level of security for our students and staff. Effective tomorrow, Friday, September 18, all students will need to authenticate to their DNCOE Zoom account using the Single Sign-On (SSO) option with their District-provided @mydnschools.org email address. When your students attempt to join their Zoom classes they may now be prompted to log in - make sure they type in "DNCOE" for the domain, then they'll be directed to authenticate using their existing student email address and password.
As always our IT Department is here to help. Should you experience any issues please call our Family Support Hotline at 707-464-7005. We are still experiencing very high call volumes, so if we don't answer immediately please leave a clear message on how to reach you, and we'll get back to you just as soon as possible. That support number again, 707-464-7005.
Thank you so much for your support and understanding as we continue to ensure the best and most secure experience is being provided for your students.